You can contact us via the feedback form on this page, from your personal account on our website or by sending an email to info@cruises-online.com You will receive a response within 24 hours.

For the quality of services provided, the service administration shall be responsible within their competencies. Liability for the carriage of passengers are the responsibility of the carrier performing such carriage. Return tickets: available from the personal account or send a refund request to the address https://cruises-online.com/ru/information/refund

On the issues of timetables, ships, time start/end work river routes, and other matters directly relating to river trips, please contact your local sales office contacts listed below.